Shell888 Terms and Conditions — Terms of Use Official Platform

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Member" or "User") and Shell888 ("Platform", "We", "Company"). This document governs your access to and use of all services, games, promotions, and content available on the Shell888 platform, including the official website and Android and iOS mobile applications.

By accessing, registering, or using any part of the Shell888 platform, you confirm that you have read, understood, and agreed to comply with all provisions in these Terms. This acceptance takes effect from the moment you first use our services.

These Terms should be read together with Privacy Policy and Responsible Gaming Guide Shell888, all of which form part of the overall agreement between you and us.

To register and use shell888 services, you must meet all of the following eligibility requirements:

• Age: You must be at least 18 years old at the time of registration. shell888 enforces strict age verification and reserves the right to request identity verification documents at any time.
• Location: You are responsible for ensuring that your use of the Shell888 platform is lawful in your jurisdiction. Shell888 is not liable for any legal consequences arising from use of the platform in regions where online gambling is restricted.
• Legal Capacity: You must have full legal capacity to enter into a binding agreement and must not be subject to any legal restriction that prohibits use of this platform.
• One Account Only: Each individual is only permitted to hold one active account at Shell888. Owning more than one account is a serious violation and may result in the closure of all associated accounts.

During the registration process, you are required to provide accurate, complete, and up-to-date information. Shell888 reserves the right to request identity verification documents (KYC) at any time, particularly before processing your first withdrawal request or when suspicious activity is detected on your account.

Documents that may be required for KYC verification include:

• Identity document: Malaysian Identity Card (MyKad), passport, or a valid driving licence.
• Proof of address: Utility bill, bank statement, or any official document showing your name and current address.
• Payment method verification: A screenshot or document confirming ownership of the bank account or e-wallet used for the deposit.

You are solely responsible for keeping your password and account login details confidential. Shell888 shall not be liable for any losses resulting from third-party access to your account due to your own negligence.

Shell888 supports a wide range of payment methods suited for users in Malaysia, including FPX, DuitNow, Touch 'n Go eWallet, and USDT. All transactions are processed through payment channels protected by 256-bit SSL encryption.

Deposit Terms:

• The minimum deposit is as stated in the platform's payment section and may vary depending on the chosen payment method.
• All deposits must be made using a bank account or e-wallet in your own name. Third-party deposits are not accepted and will be returned.
• Shell888 does not charge any processing fees for deposits; however, your bank or payment provider may impose their own charges.

Withdrawal Terms:

• Withdrawals can only be processed to the same bank account or e-wallet used for the deposit, for security purposes and anti-money laundering compliance.
• Withdrawal requests that have not met the applicable bonus wagering requirements will not be approved until those requirements are fulfilled.
• Shell888 processes withdrawal requests within the timeframe stated in the withdrawals section of the platform. First-time withdrawals may require additional KYC verification.
• Any attempt to withdraw funds obtained through fraudulent means or system manipulation will result in account closure and fund freezing.

Shell888 offers a variety of bonuses and promotions from time to time. Each bonus is subject to specific terms and conditions stated on the relevant promotions page. General conditions applicable to all bonuses are as follows:

• Wagering Requirements (Rollover): Every bonus credited to your account carries a wagering requirement that must be met before bonus-related wins can be withdrawn. The exact rollover rate is stated in the terms of each promotion.
• Bonus Validity Period: All bonuses have a stated validity period. Unused bonuses or unfulfilled wagering requirements within that period will expire automatically.
• One Bonus at a Time: Members may not claim more than one bonus simultaneously unless otherwise stated in the relevant promotion's terms and conditions.
• Bonus Abuse Prohibition: Any attempt to abuse the bonus system through multiple accounts, conflicting bets (arbitrage), or any fraudulent method will result in cancellation of all bonuses and account closure.
• Right of Modification: Shell888 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.

All games available on the Shell888 platform — including slots, live casino, fish shooting, poker, and sports betting — operate using systems whose integrity has been verified by independent international audit bodies.

Slot games and random number games use certified Random Number Generators (RNG), ensuring every outcome is completely random and cannot be influenced by any party. The Return to Player (RTP) rate for each game can be found in the respective game information.

• The outcome of all games is final and may not be disputed unless there is clear documented evidence of a technical failure.
• Any attempt to hack, manipulate, or exploit technical vulnerabilities in the gaming system is strictly prohibited and will be reported to the relevant authorities.
• The use of automated software (bots), artificial intelligence, or any third-party tools to play is strictly prohibited and may result in account closure and fund freezing.
• In the event of a technical failure or system disruption during a game session, Shell888 reserves the right to void the affected round and return the wager to the member's account.

As a Shell888 member, you are fully responsible for ensuring that your use of this platform is for personal entertainment purposes only. You agree not to use the Shell888 platform for any unlawful purpose or in any way that could compromise the integrity of the platform.

• You agree not to distribute, share, or sell access to your account to any third party.
• You agree not to engage in any activity that could compromise the security or stability of Shell888's technical infrastructure.
• You agree not to use offensive, threatening, or harassing language toward support staff or other members across any Shell888 communication channel.
• You agree to deposit only lawful funds that are not proceeds of any illegal activity.

Shell888 reserves the right to suspend or close any member's account at any time, with or without prior notice, if any provision of these Terms is violated. Situations that may result in such action include:

• Providing false or misleading registration information.
• Reporting of fraud or attempts to manipulate the payment system.
• Multiple account ownership.
• Abusing the bonus or promotions system.
• Using unauthorised software to play.
• Violating local laws relating to online gambling.

In the event of account closure due to fraud, Shell888 reserves the right to freeze and confiscate all funds in the account, including the original deposit, winnings, and any unwithdrawn bonuses.

Members who wish to voluntarily close their account may do so by contacting the Shell888 support team. Any valid remaining balance will be processed for withdrawal once final identity verification is completed.

The Shell888 platform is provided on an "as is" and "as available" basis. While we strive to ensure uninterrupted operation, Shell888 does not guarantee that the service will always be free from errors, interruptions, or technical failures.

• Shell888 is not responsible for any losses arising from service interruptions, technical delays, or circumstances beyond our control, including force majeure.
• Shell888 is not responsible for game outcomes or financial losses incurred by members while using the platform.
• Shell888 is not liable for any indirect, consequential, or loss-of-profit damages.
• Shell888's maximum liability in any claim is limited to the amount you have deposited within the 30 days prior to that claim.

Shell888 reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon publication on this platform. Your continued use of Shell888 after any amendment is published constitutes your acceptance of the revised terms.

We encourage you to review this page periodically to ensure you are always aware of the latest applicable terms. The date of the most recent amendment is always displayed at the top of this document.

These Terms are governed by and interpreted in accordance with the laws applicable in Shell888's operating jurisdiction. Any dispute arising from or in connection with these Terms shall be resolved through a mutually agreed arbitration process before any court proceedings are initiated.

If any provision of these Terms is found to be invalid or unenforceable, only that provision shall be voided and it shall not affect the validity of the remaining provisions.